New Value Proposition Unveiled for East London Industrial Development Zone
EL Cements Its Position as a Premier Hub for GBS/BPO Operations
A new groundbreaking value proposition has been released, positioning the East London Industrial Development Zone (ELIDZ) as a thriving centre for both domestic and international business process outsourcing (BPO) operations.
This strategic move underscores East London’s steady growth as a sought-after destination for businesses seeking to capitalise on a skilled workforce, exceptional infrastructure, and an investor-friendly ecosystem.
The value proposition for the ELIDZ begins with cost-effective operations. The area provides a competitive advantage without compromising on quality. Businesses can benefit from attractive incentives and promising investment opportunities, resulting in significantly reduced operational costs.
The area’s skilled workforce is also a key asset, featuring a large B2 English-speaking talent pool known for empathy and pleasant accents – ideal for BPO organizations to excel.
East London’s world-class facilities, home to prestigious tenants like Mercedes-Benz, offer customized spaces for businesses, with promising growth in IT and shared services operations.
The competitive business ecosystem supports established businesses, ensuring security, robust infrastructure, and reliability.
Also committed to a sustainable environment, the ELIDZ adheres to green business policies and strives to champion ESG best practices. It also offers a growing pool of impact sourcing workers.
Sentiment from existing and prospective tenants at ELIDZ has been enthusiastic. Current tenants have noted that the layout of ELIDZ is “highly beneficial”, enabling them to “be adjacent to our customer and suppliers”. Another BPO tenant noted that ELIDZ is “a professional, quiet environment, providing excellent customer service”.
This new value proposition – presented by BPESA and prepared by Genesis GBS – reinforces ELIDZ’s evolution into a dynamic centre for BPO excellence, poised to reshape the landscape of domestic and international outsourcing.
