2020 Global IPA and EDO Business Continuity Special Report

The global COVID-19 pandemic has unleashed an unprecedented humanitarian, health and economic crisis on the world.

The resultant impact on global supply chains and plunge in business activity due to lockdown restrictions have left organizations scrambling for survival. Moreover, the altered business landscape due to mandated physical/social-distancing measures has and will continue to reshape the way the world engages and operates.

Amid these challenges and the dynamic risk environment, businesses and organizations will need to rely on rigorous data and dependable information to inform future decisions and navigate this ‘new normal’.

Launched as a means to help steer Investment Promotion Agencies (IPA) and Economic Development Organizations (EDO) in their strategic decision-making, the 2020 Global IPA and EDO Business Continuity Special Report is an indispensable resource in this regard.

The report, published by Genesis GBS | Knowledge Executive in partnership with Ryan Strategic Advisory and FDI Business Diplomacy, provides invaluable insights to guide IPAs and EDOs regarding Business Process Outsourcing (BPO) investments in a post-COVID-19 era.

The 2020 Global IPA and EDO Business Continuity Special Report is the first of a three-phase survey that shares insights from over 300 online and in-person interviews with respondents across various agencies, outsourcers, and medium-sized and large enterprises. The respondents include government agencies, industry bodies, and development and investment agencies that are mandated to drive domestic growth and attract foreign direct investment (FDI).

The feedback from the survey identifies and quantifies the key market trends and offers important insights and predictions. The resultant report offers industry players and stakeholders a working guide and compendium of insights to utilize when planning and adapting their BPO investment promotion functions and operations or considering their strategies as the world emerges from the COVID-19 crisis. You can access this insightful guide, which identifies business and investor support requirements during and beyond this unprecedented global challenge, by registering here http://resources.knowledge-executive.com/2020-global-ipa-and-edo-business-continuity-market-intelligence-report/